Frequently Asked Questions

Some questions that are asked quite frequently are answered on this page, if your question is still unanswered and you require support or assistance please contact us via the support forum and we'll help you out!

Check out these guides to help you understand a lot more about Oro Jackson!
Oro Jackson's Beginners Guide [With Videos] | Oro Jackson's Media Section Guide [With Videos]

To receive support and have your questions answered:
Suggestion & Support | Media Support Center | Theories Help Desk

General Questions

I AM A NEW MEMBER
Welcome to Oro Jackson! We suggest all new members to read the Oro Jackson Beginners Guide as it would help you get to know all the features Oro Jackson has to offer, as well as how to use those features.
WHAT IS ORO JACKSON?
Oro Jackson is a fan community for the ongoing manga and anime series "One Piece" by Eiichiro Oda. We are a group of pirates traveling the wild seas in search of the great treasure, One Piece! We discuss over 300 Manga & Anime Series apart from One Piece, host interesting and fun Community Events, have a thriving community of artists and have a shady and troublesome underworld ring of Mafia. We are more than just a One Piece community, we are a home to many!

Oh, did you also know that Oro Jackson is the actual ship that the Pirate King, Gol D. Roger sailed on?
WHEN DID ORO JACKSON SET SAIL?
Oro Jackson set sail on August 20, 2011. Read our welcome aboard post to know more.
WHAT AND WHO IS "TEAM ORO JACKSON"
Team Oro Jackson refers to the voluntary Staff members who help moderate and look after the Oro Jackson network (community, e-mail, social media accounts etc.) We work as a single unit and to show our unity all of us are referred to as Team Oro Jackson. You can find a list of all Team members here.
WHAT ARE 'RANKS' ON ORO JACKSON?
We have explained the ranking system used on Oro Jackson in detail here.
I DIDN'T RECEIVE A TROPHY EVEN THOUGH I COMPLETED THE REQUIREMENTS
The system automatically awards trophies to all members (who need to receive trophies) every 40 minutes. It isn't instant, and there would be a slight delay.
WHAT ARE BOUNTY POINTS?
We have explained what Bounty Points are and how you can earn them in detail here.
WHAT ARE 'LIKES' ?
Many forums use features such as "thanks" or "reputation" while Oro Jackson uses "likes." It is a feature which enables you to "like" content to show appreciation/thanks etc. to the author of the content. Likes also contribute towards your Trophy Points.
WHAT ARE MEDALS AND HOW CAN I EARN THEM?
Medals are awarded to members by Team Oro Jackson based on certain criteria's. You can view a full list of medals by clicking here.
WHAT SMILIES/EMOTICONS AND BBCODES CAN I USE?
A list of usable smilies and BBCodes is available for your convenience.

Account Related Questions

I DID NOT RECEIVE MY CONFIRMATION E-MAIL
If you did not receive the confirmation e-mail, please check your spam folder, if you do find the mail there please mark it as "not spam." If you haven't received the e-mail at all, please mail us at admin@orojackson.com using the e-mail address you registered with and we will activate your account
I HAVE REGISTERED BUT MY ACCOUNT IS LIMITED
We make use of a few anti-spam databases to check registrations and stop bots or spammers from registering. Sometimes, a newly registered account can be limited and require a manual approval by an Administrator. This is due to one or more of your registration details such as username, e-mail address or IP address getting marked by one or more anti-spam databases. Your account would be manually approved after a check from one of the administrators.
I CANNOT START PRIVATE CONVERSATIONS
To make use of the private/personal conversation feature, you must have a total of 5 posts on the forum. If you haven't posted 5 posts, you will not be able to use the private/personal conversation feature.
I CANNOT VOTE ON POLLS
To be able to vote on polls, you must have a total of 5 posts on the forum. If you haven't posted 5 posts, you will not be able to vote on polls.
HOW CAN I CONTROL MY NOTIFICATIONS?
Alerts, or more commonly referred to as "notifications" is an internal part of the Oro Jackson Community experience. Alerts keeps you notified of content that involves you, members that wish to converse with you and much more. You can can easily control your notification settings by changing your alert preferences.
WHY IS MY ANIMATED AVATAR (GIF) NOT WORKING?
Avatars are resized for use throughout the forum and the software used to perform the resizing does not support animated images. They will however still be displayed correctly on member cards and profiles.
HOW CAN I CONTROL MY PROFILE PRIVACY?
To control your profile privacy click here. Please note we suggest you let all registered members view your profile!
HOW CAN I CHANGE MY PROFILE COVER?
For instructions on how to change your profile cover click here.
HOW CAN I CHANGE MY USERNAME?
Oro Jackson allows members to request a username change by purchasing it from the Oro Jackson Member Shop in exchange of Bounty Points. If you wish to request a username change due to privacy concerns or typing-errors, kindly e-mail us on admin@orojackson.com with your registered E-Mail ID.
HOW CAN I CHANGE MY AVATAR?
To change your avatar, there are two methods:
  1. Hover over your username on the navigation bar (right below the Oro Jackson banner) and click on the "avatar" option.
  2. Visit your profile page and click on your avatar.
  3. You may also read this post to learn how to change your avatar.
LINKING SOCIAL MEDIA ACCOUNTS TO ORO JACKSON
You can link your social media accounts (Facebook, Google+ & Twitter) to your Oro Jackson account by integrating it. If your profile on any social network is private, it will continue to stay private as Oro Jackson apps respect all privacy options.

Publishing & Content Creation Related Questions

WHAT ARE "DRAFTS" AND HOW LONG ARE THEY SAVED?
While creating "New Content" (new thread, new theory, new reply, new conversation etc) a "draft" of what you are typing is saved every 60 seconds. This draft is available for 24 hours since its last save. Drafts are not available while editing existing content.
WHAT IS THE THEORIES & SPECULATION SECTION?
The Theories & Speculation section is a platform for content creators to easily publish content, and for readers to easily find content that they are interested in via various sorting tools. The platform supports ratings, categorical organization and much more.
WHAT IS THE MEDIA SECTION?
The Media section is a platform for artists and artistic content creators to share their creations with other members. In the Media section you can find, colorings, original art work, graphical art work and edits etc.

Oro Jackson Development & Features Related Questions

DOES ORO JACKSON HAVE AN APP?
No, currently Oro Jackson does not have an application nor are there plans to create one. Creating and maintaining an app requires a full time developers attention and would also require funding behind it. The current hacks/add-ons available to ensure we have an app are filled with bugs and will hinder us from updating and adding features to Oro Jackson.

We make use of 'responsive' design which ensures that Oro Jackson is available on all platforms, however on Tablets/Mobiles (using your data pack) can lead to sluggish loading times as the UI and other code isn't made to be compatible only with mobiles/tablets and thus your data connection needs to load more than what a regular app loads. We plan on improving Mobile experience on Oro Jackson steadily.
WILL YOU ADD NEW RANK TAGS? CAN I GET DIFFERENT RANK TAGS FOR EXISTING RANKS?
The current rank ladder and tags have not completed their life cycle. We plan to add new tags and change the rank ladder sometime late in 2018 or early 2019. The rank ladder is a singular structure, a specific rank will not have multiple tag options and we do not plan to provide such a feature.
Published:
Jul 18, 2011
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16,277